Category Archives

Ivinex Website Wears a New Look: A Fresh, Modern Experience!

We’ve reimagined our digital presence to better serve our customers, partners, and everyone looking for cutting-edge CRM and business solutions. What’s New on the Ivinex Website? Sleek & Modern Design A cleaner, faster, and more intuitive layout makes navigation seamless. Enjoy a refined color palette and responsive design that looks great on any device. Improved User Experience Faster Load Times…

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How to Improve your Answering Services Offerings

[vc_row][vc_column][vc_single_image image="11150" img_size="full" alignment="center" css_animation="zoomInUp" css=""][vc_column_text css=""] What challenges do answering services face regarding client management and Billing? How can you expand your service offerings to acquire more prominent clients? Some answering services bill their clients by the minutes, and others bill them by the month. For most providers in this competitive space, keeping the Billing accurate and streamlined for…

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The Benefits of a CRM

[vc_row animation_delay="1000"][vc_column width="1/2"][vc_single_image image="11138" img_size="full" css_animation="fadeInUp" css=""][/vc_column][vc_column css_animation="fadeInUp" width="1/2"][wd_headings headings_title="The Benefits of a CRM" headings_subtitle="Introducing Ivinex CRM"][vc_column_text css_animation="none" css=""]I love sticky notes. I have a million of them all over my desk right now! The best thing about sticky notes? They are great for quick ideas, creating simple lists, and I can put them anywhere – the wall, my laptop,…

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How to Choose a CRM

[vc_row css_animation="zoomIn" animation_delay="3000"][vc_column][vc_column_text css=""] How does a company choose the right CRM for their back-office agents and contact center employees? Since you’re working with company data, the decision will take scrutiny, planning, and evaluation. It can be hard to determine what you might need and what CRM solution could set you up for success. When thinking about what to look…

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How to Optimize Your Agent Screens

[vc_row css_animation="zoomIn"][vc_column][vc_column_text css=""]Juggling multiple systems and logins can have an impact on your agents and their efficiency. The issue with multiple systems and sources of truth is that they compound the complexity of the agent’s job. This allows for more errors, as well as longer onboarding and a tedious training process as your agents have more information to memorize and…

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