Texting Extensions | Enhance CRM Communication with Ivinex

Texting Extension

Ivinex offers Texting Extensions as part of its CRM platform, enabling businesses to integrate SMS communication seamlessly. This feature enhances customer engagement by allowing direct messaging, automated reminders, and notifications, all managed within the CRM system.

Two Way SMS MMS

The texting extension is a bi-directional text messaging application – this includes batch and scheduled texting. Automate your texting capabilities and allow your agents to track and analyze responses, customize and configure messages, easily run reports

Texting Queue

Many customers today prefer a text message to a phone call or email when contacting a company. Agents can handle these queued messages in a timely and professional manner, and all within the UUE.

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Quality Customer Service

At Ivinex, we prioritize quality customer service, ensuring personalized support and timely solutions to meet every client’s unique needs.

Innovation

At Ivinex, innovation drives everything we do. We continuously evolve our CRM solutions to meet the changing needs of businesses.

Team Work

At Ivinex, we emphasize teamwork, blending diverse skills and ideas to deliver innovative, tailored CRM solutions for our clients.

Unified User Experience

At Ivinex, we provide a unified user experience, seamlessly integrating tools and features to create a cohesive and efficient CRM platform for our clients.

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