Bright Pattern

Bright Pattern

[vc_row][vc_column width="5/12"][vc_single_image image="49217" img_size="full" css=""][/vc_column][vc_column width="7/12"][vc_column_text css=""] Bright Pattern offers a modern, cloud-based contact center platform built for true omnichannel engagement. It brings together voice, chat, SMS, email, video, and messaging applications in a single, unified desktop that simplifies how agents connect with customers. Artificial intelligence is built into the platform to assist with live conversations, automate tasks, and analyze…

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Sierra Peak Solutions

[vc_row][vc_column width="5/12"][vc_single_image image="49219" img_size="full" css=""][/vc_column][vc_column width="7/12"][vc_column_text css=""] TextChat is a next-generation communication platform built for contact centers that want to move beyond voice-centric systems. It uses a shared messaging architecture so agents can handle conversations across channels like chat, SMS, email, video, and messaging apps, all from one interface. Because it is not seat-based, TextChat scales with your usage so…

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Sierra Peak Solutions

[vc_row][vc_column width="5/12"][vc_single_image image="49215" img_size="full" css=""][/vc_column][vc_column width="7/12"][vc_column_text css=""] Sierra Peak Solutions serves as your trusted advocate in the world of technology — combining deep domain expertise and broad vendor relationships to guide you through complex IT decisions. We operate as technology advisors and brokers, not resellers, meaning our focus is always on your best fit, not a vendor’s quota. From networking,…

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NICE CXone

[vc_row][vc_column width="5/12"][vc_single_image image="42225" img_size="full" css=""][/vc_column][vc_column width="7/12"][vc_column_text css=""]NICE CXone helps contact centers around the world create profitable customer experiences through our powerful portfolio of cloud-based call center ACD, call routing, self-service IVR, and agent optimization solutions. Our software enables contact centers to operate more efficiently, increase the quality of every customer interaction, create new pathways to profit, and ensure ongoing customer-centric…

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