Privacy Policy

Effective Date: 16th February 2005
Last Updated: 10th November 2024

Welcome to Ivinex. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our CRM services.

1. Information We Collect

We collect different types of data, including:

• Personal Data: Name, email, phone number, company name, job title, and login credentials.
• Business & Customer Data: Contact details, sales history, support tickets, and CRM records.
• Usage Data: IP address, browser type, device information, and cookies.

2. How We Use Your Data

We use the data to:

• Provide and manage CRM services.
• Enhance user experience and optimize performance.
• Process payments and comply with legal obligations.

3. Data Sharing & Disclosure

We do not sell or rent personal data. We may share information with:

• Service Providers: Cloud storage, payment processors, analytics platforms.
• Legal Authorities: When required by law or to protect our rights.

4. Data Security & Storage

We implement strict security measures including:

• Encryption of sensitive data.
• Authentication controls to limit access.
• Data monitoring for breach prevention.

Your data is stored securely and retained only as long as necessary for service provision or legal compliance.

5. Your Rights & Choices

Depending on your location, you have rights under GDPR (EU) or CCPA (California):

• Right to Access: Request a copy of your data.
• Right to Rectification: Update incorrect data.
• Right to Erasure (“Right to be Forgotten”): Request data deletion.
• Right to Object: Opt out of data processing.

To exercise your rights, contact us at privacy@ivinex.com.

6. Cookies & Tracking

We use cookies to improve your experience. You can manage cookies through your browser settings.

7. International Data Transfers

If you are located outside the United States, your data may be transferred to our servers in compliance with applicable laws.

8. Policy Updates

We may update this Privacy Policy periodically. If changes are significant, we will notify users through our platform.

9. Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Ivinex, LLC
📧 Ivinex Trust Policy: https://trust.ivinex.com
🌐 Website: https://ivinex.com