Ivinex allows agents control to perform at the highest level with your all-in-one Unified User Experience. All in one central location. Productive and Efficient.
Ticketing is a beautifully simple system for tracking, and solving customer support tickets.
Script Pop & CRM
Provide agents clear and instant messaging by providing them access to Script Pop technology. Access to customer
data during calls in real time. This results
in a more effective and efficient customer interaction.
Give customers the most interactive answers and information.
Seize knowledge about customer issues over time. Be better and more accurate to resolve customer service requirements. A smarter system.
100% cloud-based all-in-one CRM platform Hub. Easily integrate with leading cloud service applications.
Present agents productive control to those integrations for a Unified User Experience (UUE).