The Most FLEXIBLE CRM Platform.
We take the hassle away from you so that you can focus on what you do best. No more worries about buying new hardware, support, and maintenance. Now you can have custom apps designed in minutes and deployed world-wide real-time.
We have all the pieces, now let’s put them together your way.
Tired of trying to gerry-rig your process to fit rigid out-of-the box software?
Meet the software platform created for you.
Solving the complexity, slowness, and expense of traditional application development, the Ivinex CRM Platform opens up the flood gates to the way software should be done.
Flexible, Scalable, Dependable.
As you grow, we grow with you. No scalability concerns, just add new users and functionality. You can start small, with, for example, just your sales team. As you grow, our experts will work with you to add on additional functionality, fine-tune the processes, and create the perfect system for you.
Integrate to your current technology infrastructure – Integrating to your back office system is important in closing the loop on the lifecycle of your data. Ivinex allows you to tie into legacy systems, web systems, home-grown systems and utilize those data centers in collaboration with the Ivinex Platform. Ivinex experts will work with you to ensure a successful implementation.
This Cloud is in Your Reach
With the Ivinex Cloud you don’t have to worry about buying servers, maintaining servers, hiring technical staff or supporting the infrastructure.
You get the freedom to build the perfect application without the worry of the underlying infrastructure.
Our cloud or your cloud? We offer hosted or self hosted solutions. Contact us today for details.
Companies from all around the world have selected the Ivinex Platform to power business growth. Here are just a few:
What can Ivinex do for you?
Sales reps need systems and methodologies that can accelerate each phase of the sales cycle.
Whether you need a traditional sales methodology, or a modified one, Ivinex will be tailored to fit your business sales model.
Discover the accelerator for your sales team.
Ivinex reporting gives cross-tab ad-hoc tools that can create and build the reports to give key insight into business performance.
Gain ultimate visibility into the sales process on configurable dashboards by user role.
Power to see clearly and plan accordingly.
One of the main complaints from sales reps is that the CRM system doesn’t help them sell more.
Ivinex automated task creation helps keep the sales rep doing the activities they do best while automating the next step.
Help your sales reps focus on the critical
Know when to follow-up. This is the key that other CRM systems lack.
Ivinex CRM has a lead management system that knows when your leads are actually looking at your marketing collateral and can notify your sales reps for immediate follow-up.
No more guess work. Just an accelerated lead cycle that increases revenue.
Accounts & Contacts
Tracking information about your contacts and accounts is a cornerstone of any business.
Ivinex keeps a complete history of every communication note, task, calender event, phone call, or email that has happened with your customer, all in one central, easy to view location.
Get the big picture, make better decisions, and increase revenue.
Ivinex has developed best of market solutions that accelerate the lead and sales pipelines.
Innovation like texting the name and phone number of prospects reading marketing collateral for real-time follow up, to an algorithm that reports deal probability and days to close based on real historical data.
Send quotes, convert to invoice, and integrate with your back office.
The ultimate all-in-one call center platform.
Integrate to your telephony solution, back office, and websites. Make your call center agents happy with an easy yet powerful tool that helps them be heroes to your customers.
List management, screen pop, click to dial, reporting and analytics.
Click to Chat functionality from Ivinex can be embedded right into your website.
This means customer issues can be resolved real-time through the chat functionality. Lowering the costs of service and delivering immediate answers over the web.
Our experts will work with you to create a customer portal with your brand and image.
Support for your customers anytime, anywhere.
Customers can see updates to submitted tickets, read communication logs, and reply back without ever picking up the phone.
Easily create and automate surveys to your customers.
Understanding how and what your customer felt about their experience with your organization can provide invaluable feedback for future direction and planning.
Contact us today, and find out how the Ivinex survey system can improve your support processes.
Ticketing & Cases
Manage all of your support tickets and cases in a customized support center.
Accept new tickets from your website, customer portal, email, and phone. Accurately route tickets to the right support team.
Communicate real-time with your customer throughout the support process.
Escalated alerting insures that the ball isn’t dropped.
Pop ups, emails, or text messages can alert the appropriate group or individual that a vital piece in the business process needs to be addressed.
Contact us today, and find out how the alert matrix can improve your support processes.
Create and schedule multiple drip email marketing campaigns.
Use any piece of data to trigger drip email marketing and leverage the workflow wizard system to automaically send out emails at pre-determined intervals.
Stay top-of-mind, and prompt action automatically.
Do you use a third party system for marketing?
Constant Contact, MailChimp, Emma, or whatever system you use, we can make the connections. Trust our team to integrate all key systems to the Ivinex platform.
Faster, dependable, and it works when we’re done.
Ivinex reporting gives cross-tab ad-hoc tools that can create and build the reports to give key insight into marketing performance.
Gain ultimate visibility into the marketing process on configurable dashboards by user role.
Power to see clearly and plan accordingly.